14 days free. Cancel any time. Live in about five minutes, all self-serve.
No card needed to start. £99/month after your 14-day free trial. Cancel any time, no exit fees.
Running a multi-engineer firm or a bigger setup? Talk to us — we'll build you something bespoke.
Deliberately not. Pickup doesn't touch your calendar — it captures the lead (name, postcode, problem, urgency, phone number) and sends you a text and an email the moment the caller hangs up. You ring the customer back when you're free and book the job into your own diary the way you always have. Every lead also shows in your dashboard at pickup.business/app as a running log, so nothing slips through the cracks.
Most won't. Pickup uses a natural British voice and has a tight, conversational script. We tell callers it's an assistant — we don't pretend to be you. Customers care that the call gets handled, not who handled it.
No. Pickup uses your existing mobile. You enable a single 'forward if no answer' setting on your handset (one short code, takes 30 seconds), and missed calls go to Pickup. You still answer calls when you can.
About 15–20 seconds by default (roughly 4–5 rings) — long enough for you to grab the phone if you're free, short enough that the caller doesn't hang up. You can customise it though: a longer dial code lets you pick any of 5, 10, 15, 20, 25, or 30 seconds. Up a ladder a lot? Try 25 or 30. Always too busy to answer anyway? Drop it to 5 so the AI picks up almost immediately. Full instructions are in your setup guide once you sign up.
Pickup is hard-wired to escalate rather than guess. It never quotes prices. It never confirms same-day work without you. It tells gas-leak callers to ring 999. And every call is recorded and transcribed — you'll see exactly what was said.
Pickup is trade-tuned. We have prompt templates for the main UK trades — plumbing, electrical, gas, decorating, locksmiths, mobile mechanics, and more. We adjust the script to your trade during onboarding.
About five minutes, all self-serve. After you sign up, you dial one short code on your phone (**61*[your-pickup-number]#) to forward unanswered calls to Pickup. That's it. No calendar to connect, no app to install, no video call to schedule.
One click. No contract, no notice period, no exit fees. We earn the £99 every month or we don't deserve it.
14 days free. Live in about five minutes — all self-serve, no setup call to schedule. If you don't catch one extra job in the first month, you don't pay.